At your service
Let us compose your perfect climate
Arrange a consultation, request a bespoke proposal, or simply ask. Our concierge replies promptly — and our royal emergency line never sleeps.
Send a private message
Tell us a little about your residence and we will respond within one business hour.
Telephone1300 AURELIA (1300 287 354)
Emailconcierge@aurelia-climate.com
The House1 Crown Terrace, Mayfair Quarter
HoursMon–Sat 8am–6pm · 24/7 royal concierge line
A climate emergency?
Our concierge technicians attend around the clock, with an average response of just 60 minutes — day or night.
Call the 24/7 royal lineService quarters: We attend the finest residences and estates across Mayfair, Kensington Heights, Regent Park, Belgrave & private estates. Uncertain whether we reach you? Simply ask.