Under AS/NZS 3760:2022, every employer and site manager in Australia has a duty to ensure that portable electrical appliances used in the workplace are inspected, tested, and tagged at appropriate intervals. Failure to maintain a current compliance register isn't just a regulatory risk — it can void your public liability insurance and expose individuals to prosecution under Work Health and Safety legislation. VOLTCITY SURGE removes that burden entirely with a managed test-and-tag programme tailored to your industry and environment.
What AS/NZS 3760 Actually Requires
The standard mandates both a visual inspection and an in-service electrical test for each portable appliance, with testing intervals determined by the environment in which the equipment operates. Construction sites demand inspection as frequently as every three months; offices and low-risk environments may qualify for annual intervals. RCDs — residual current devices that are your last line of defence against electrocution — must also be tested using a push-button test and a timed trip test, with results recorded. VOLTCITY SURGE tests every RCD in your facility as a standard inclusion, not an optional extra.
- Visual inspection — cord condition, plug integrity, housing damage, correct ratings
- Insulation resistance testing using calibrated PAT equipment
- Earth continuity testing for Class I (earthed metal case) appliances
- Polarity check and leakage current measurement
- RCD push-button and timed trip testing to AS/NZS 3760 criteria
- Tagged with test date, retest due date, technician ID, and pass/fail status
- Compliance register updated same day in digital and PDF format
Industries We Service
Our test-and-tag crews operate across construction, manufacturing, hospitality, aged care, education, retail, and corporate office environments. Each industry carries different testing intervals and risk profiles under AS/NZS 3760, and our technicians are trained to assess and document these distinctions. For construction sites specifically, we understand the pressures of principal contractor sign-off and can provide a register formatted to the expectations of most site safety managers the same day testing is completed.
Scheduled Programmes — No More Missed Deadlines
A one-off test provides a snapshot; a scheduled programme provides protection. When you engage VOLTCITY SURGE for a managed test-and-tag programme, we map every appliance, assign the correct re-test interval under AS/NZS 3760, and load the calendar automatically. Ninety days before each appliance is due, your nominated site contact receives a reminder. On the day, our crew arrives, tests, tags, updates the register, and emails you the revised compliance document before they leave the building. There's no administrative overhead on your side.
What Happens When an Appliance Fails?
Failed appliances are immediately tagged 'DO NOT USE' and quarantined from service in accordance with AS/NZS 3760. We photograph every failed item, record the specific fault found — whether an insulation breakdown, a damaged earth wire, a cracked plug body, or a failed RCD trip time — and include the failure detail in your compliance register. Where repairs are straightforward (cord replacement, plug replacement), our technicians can often remedy and re-test on the spot. More complex faults are documented with a repair recommendation you can take to a service agent or use as grounds for disposal.
Combine Test & Tag with Emergency Response
VOLTCITY SURGE clients on a scheduled test-and-tag programme automatically receive elevated priority on our emergency dispatch roster. If an appliance or circuit causes an incident between scheduled visits, our emergency team responds with full knowledge of your site's compliance history — which circuits serve which areas, which appliances were recently tested, and what the switchboard configuration looks like. That institutional knowledge compresses fault-finding time and reduces your total exposure. Ask us about bundling test-and-tag with our strata property maintenance or emergency electrician retainer for a single monthly fee.
Frequently Asked
How often do my appliances need to be tested and tagged?
Testing intervals under AS/NZS 3760 depend on the environment. Construction sites and hostile environments require testing every three months; workshops and factories typically every six months; offices and low-risk areas generally every 12 months. We assess your site on first visit and document the correct intervals in your compliance register.
Do you test RCDs as part of the standard service?
Yes, always. RCD testing — both push-button functional tests and calibrated timed trip tests — is included in every test-and-tag visit at no extra charge. Results are recorded against each RCD in your compliance register, including location, trip time in milliseconds, and pass/fail status.
Can you work around our business hours so we don't lose productivity?
Absolutely. We schedule test-and-tag visits during evenings, weekends, or planned shutdowns. For hospitality and retail clients in particular, we routinely complete full-facility tests overnight so the register is current before you open the next morning.