When a severe storm rolls through, a damaged roof becomes an emergency — water pouring into ceilings, tiles scattered across the lawn, and the very real risk of further damage with every passing hour. Ironridge runs a dedicated storm-response service built for exactly these moments: we get there fast, make the roof safe, and then manage the entire insurance repair from the first phone call to the final coat of membrane, so you are not left fighting your insurer alone. When the weather turns nasty, having one experienced team on speed dial — one that knows your roof and knows the claims process inside out — is the difference between a stressful ordeal and a problem that is simply handled.
Rapid make-safe when every hour counts
The first priority after storm damage is stopping the situation from getting worse, and that is where our emergency make-safe service comes in. We dispatch a crew to secure the roof quickly — installing heavy-duty tarps over exposed areas, removing dangerous loose or hanging debris, clearing blocked gutters and valleys that are causing water to back up, and patching the most urgent breaches. This temporary protection buys the time needed to assess the full extent of the damage and organise a permanent repair without water continuing to pour into your home.
Storms damage roofs in ways that are not always obvious from the ground. Hail can bruise and crack tiles and dent metal sheets, high winds lift and dislodge ridge capping and whole rows of tiles, and flying debris punctures sheeting and shatters skylights. Our roofers know exactly what to look for, and we document every bit of it with detailed photographs — both for the repair itself and, crucially, for your insurance claim. We also check for the secondary damage storms often cause, like water that has already tracked into ceilings, insulation and wall cavities, so nothing is missed when the scope of works is put together.
Your insurance claim, handled properly
Dealing with an insurance company after storm damage can be more stressful than the storm itself, which is why we manage that process for you. We prepare a comprehensive damage report with photographs, scope of works and itemised costings in the format assessors expect, and we liaise directly with your insurer and their assessor to get the claim approved without endless back-and-forth. Because we speak the assessor’s language, claims we handle tend to move faster and with far less friction for the homeowner.
Once the claim is approved, the same Ironridge crew carries out the permanent repairs — so there is no juggling multiple trades or chasing different contractors. Whether it is replacing a few dozen tiles, re-sheeting a wind-stripped section, renewing damaged flashings or rebuilding an entire storm-torn roof, the work is completed to Australian Standards and signed off with our workmanship warranty. From the moment you call our emergency line to the final inspection, you have a single, accountable team looking after both your roof and your claim. For anyone who has been left high and dry after a big storm, that peace of mind is worth everything.
What’s included
- Emergency make-safe & tarping
- Hail & wind damage repair
- Debris removal & clean-up
- Detailed insurance reports
- Direct assessor liaison
- Full permanent repairs
Frequently asked
How fast can you respond after a storm?
Our emergency line is prioritised for active damage — we aim for same-day or next-day make-safe visits, even during busy storm periods.
Do you deal directly with my insurer?
Yes. We prepare the reports and liaise with your assessor directly, which usually gets claims approved faster.
What if my claim is only partly approved?
We will talk you through your options and can carry out approved works while you dispute the rest — no pressure either way.