Seasonal servicing, filter changes and priority emergency support that keep your systems performing at their peak.
Reliability is a habit, not an accident
The worst time for a heating system to fail is a −25°C night in the middle of the season — which is precisely when neglected systems give up. ALPCREST care plans are built to make sure that never happens. Through scheduled seasonal visits, our engineers service every part of your climate system before it is stressed: checking heat pumps and boilers, replacing ventilation filters, verifying refrigerant and flow, testing snowmelt sensors and confirming the controls are doing their job.
Preventive servicing keeps efficiency high and energy bills low, catches small issues before they become expensive ones, and protects your equipment warranty. For a property you may not visit every week, it also brings genuine peace of mind: someone is watching over the systems that keep it safe and dry, all season long.
Priority support when you need it
Even the best-engineered system benefits from a team that answers fast. Care-plan members get priority booking and a guaranteed 90-minute emergency response across our alpine network — because at altitude, a breakdown is never just an inconvenience. Our technicians turn up equipped, in the conditions that matter, and carry common spares to fix faults on the first visit wherever possible.
Plans are tailored to how you use your chalet, from a simple annual service to comprehensive cover including parts, callouts and remote monitoring. Whatever level you choose, the goal is the same: systems you never have to think about, and a number you can always call.