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About Contact 1800 BIG RIG
Heavy Recovery

Down on the road? We get you up

A loaded rig stranded on the shoulder is a problem that grows by the minute. Our heavy recovery crews are on call around the clock, equipped to lift, winch and tow the biggest vehicles on the road — and the freight they are carrying.

Heavy Vehicle Recovery & Towing

Recovering a heavy vehicle is nothing like towing a car. A fully-laden semi can weigh more than forty tonnes, sit awkwardly across a lane, and carry a load that is fragile, dangerous or time-critical. Get the recovery wrong and you risk a second incident, a damaged truck, a spilled load and a road closure that stretches for hours. That is why operators across the region keep our number in the cab: when one of their rigs goes down, they want a crew that does heavy recovery for a living, not a general tow truck that has bitten off more than it can lift.

Our recovery fleet is built specifically for commercial vehicles. Heavy tilt-trays, wreckers and winch units let us recover prime movers, rigids, buses and trailers whether they have broken down, bogged, jack-knifed or rolled. Every job starts with a proper assessment — what is the vehicle, what is the load, where is it sitting and how do we move it without making the situation worse. We work in close coordination with police, emergency services and traffic management so the site stays safe and the road reopens as fast as possible.

What we recover

  • Prime movers and B-double combinations, loaded or empty
  • Rigid trucks, tippers, agitators and specialist vehicles
  • Trailers — recovery, swap-out and onward transport of the load
  • Buses and coaches
  • Bogged, jack-knifed and rolled vehicles requiring winching
  • Breakdown tows direct to our workshop for immediate repair

Recovery that protects your load

For most operators, the freight is worth more than the truck. Our crews are trained to think about the load first — stabilising it, transferring it to another trailer where needed, and keeping cold-chain and time-sensitive freight moving so a mechanical failure does not become a spoiled consignment. Because we are a full mechanical workshop as well as a recovery operator, we can often tow the vehicle straight back to our bays and have it diagnosed and repaired without the freight ever needing a second tow.

One call, the whole job handled

The advantage of using a recovery operator that is also a heavy diesel workshop is simple: one phone call solves the entire problem. We lift the truck off the road, recover the load, transport the vehicle to a bay, diagnose the fault and carry out the repair — all under one roof, on one invoice, with one point of contact keeping you informed the whole way. No juggling a tow company, a freight forwarder and a separate mechanic while your truck sits idle.

Program our 24/7 recovery line into every cab in your fleet. When a rig goes down, the difference between a quick recovery and a long, expensive day is who you call first.

// FAQ

Heavy Vehicle Recovery & Towing questions

Our recovery line is staffed around the clock and a unit is dispatched the moment you call. Response time depends on location, but we give you a realistic arrival window immediately and keep you updated.

Yes. We stabilise and, where needed, transfer the load to another trailer to keep your freight moving — particularly important for cold-chain and time-critical consignments.

We can. Because we are a full heavy diesel workshop, most breakdowns are towed directly to our bays, diagnosed and repaired without a second tow — saving you time and money.

Get this booked in

Straight talk, fixed quotes and heavy-diesel work done to last. Book your truck in or call the 24/7 breakdown line.